Borrowed from Nature
Last updated: 25/11/2025
Borrowed from Nature (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect the personal information you provide when you contact us through our website enquiry forms.
We are a sole-trader business registered in Warwickshire, UK.
Contact: hello@borrowedfromnature.co.uk
Phone: 07958 071358
1. What Information We Collect
When you complete an enquiry form on our website, we may collect the following personal information:
– Your name
– Your email address
– Your phone number
– Event information (e.g., wedding details, styling request, funeral details)
– Any additional information you choose to include in your message
We do not process payments or collect transactional data on this website.
2. How We Use Your Information
We use the personal information you provide solely for the purpose of:
– Responding to your enquiry
– Providing quotes, proposals or further information about our services
– Managing your booking or event communications
– Keeping internal records related to your request
We do not use your information for automated decision-making and we do not sell, share or rent your information to third parties.
3. Lawful Basis for Processing
We collect and process your personal data under the following lawful bases:
– Legitimate interest – to respond to your enquiry and communicate with you about services you have requested.
– Contract – when your enquiry progresses to a confirmed booking.
4. How We Store & Protect Your Information
Your data is stored securely and accessed only by Borrowed from Nature for the purposes outlined above.
We take appropriate technical and organisational measures to keep your information safe, including password-protected devices and secure email accounts.
We retain enquiry information for up to 24 months unless you request its removal sooner, or unless ongoing communication or a confirmed booking requires information to be kept longer.
5. Sharing Your Information
We do not share your personal information with third parties unless:
– You have provided clear consent
– It is necessary for your event (e.g., liaising with a venue or supplier only with your approval)
– We are required to do so for legal purposes
6. Cookies & Website Analytics
Our website may use basic, non-intrusive cookies or analytics tools to improve website performance and visitor experience.
These do not collect identifiable personal information.
If cookies are used, you can adjust your browser settings to refuse them.
7. Your Data Rights
Under UK GDPR, you have the right to:
– Request access to the personal data we hold about you
– Request correction of inaccurate information
– Request deletion of your personal data
– Withdraw consent (if consent was given)
– Object to processing based on legitimate interest
– Request a copy of your data in a portable format
To exercise any of these rights, please contact: hello@borrowedfromnature.co.uk
8. External Links
Our website may contain links to social media or other websites. We are not responsible for the privacy practices of external sites.
9. Updates to This Policy
We may occasionally update this Privacy Policy. Any changes will be posted on this page with an updated revision date.